/* ia.automatizalo.cl — estilos del panel. Sobrio: topbar oscuro delgado, paneles
   blancos, marino como color principal y un acento cálido. Sin degradados. */
:root{
  --marino:#14324f; --marino-2:#0e2439; --marino-suave:#e8eef5;
  --acento:#c9702b; --acento-suave:#fbf1e8;
  --ink:#1f2733; --muted:#6b7686; --line:#e3e7ec; --bg:#f4f5f7; --panel:#fff;
  --ok:#2e9e6b; --ok-suave:#e6f5ed; --alerta:#c94b4b; --alerta-suave:#fbeaea; --aviso:#b7791f; --aviso-suave:#fdf3e1;
  --wa:#25d366; --wa-bg:#efeae2;
}
*{box-sizing:border-box;margin:0;padding:0}
html,body{height:100%}
body{font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;color:var(--ink);background:var(--bg);-webkit-font-smoothing:antialiased;font-size:14px;line-height:1.45}
a{color:var(--marino)}
button{font:inherit;cursor:pointer}
input,textarea,select{font:inherit;color:var(--ink)}
.oculto{display:none!important}

/* ---- topbar ---- */
.topbar{height:44px;background:var(--marino-2);color:#dfe6ee;display:flex;align-items:center;gap:14px;padding:0 16px;font-size:13px}
.topbar .marca{font-weight:700;color:#fff;letter-spacing:.2px;text-decoration:none}
.topbar .marca span{color:#f0b07a}
.topbar .sep{flex:1}
.topbar .cuenta-nombre{color:#fff;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:38vw}
.topbar #tbUsuario{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:22vw}
.topbar a{color:#dfe6ee;text-decoration:none}
.topbar a:hover{color:#fff}
.topbar .aviso-admin{background:var(--acento);color:#fff;padding:3px 10px;border-radius:6px;font-weight:600}

/* ---- layout ---- */
.app{display:flex;height:calc(100vh - 44px)}
.rail{width:200px;min-width:200px;background:var(--panel);border-right:1px solid var(--line);display:flex;flex-direction:column;padding:12px 10px;gap:2px;overflow:auto}
.rail .navitem{display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:8px;color:#41506a;font-weight:500;cursor:pointer;text-decoration:none;position:relative}
.rail .navitem svg{width:18px;height:18px;stroke:currentColor;fill:none;stroke-width:1.8;flex:none}
.rail .navitem:hover{background:var(--bg)}
.rail .navitem.active{background:var(--marino-suave);color:var(--marino);font-weight:600}
.rail .badge{margin-left:auto;background:var(--acento);color:#fff;font-size:11px;font-weight:700;border-radius:10px;padding:1px 7px}
.rail .estado-wa{margin-top:auto;padding:10px 12px;border-top:1px solid var(--line);font-size:12px;color:var(--muted)}
.rail .estado-wa b{display:block;color:var(--ink)}
.main{flex:1;min-width:0;overflow:auto}
.view{display:none;height:100%}
.view.active{display:block}
.pagina{padding:22px 26px 40px;max-width:1180px}
.pagina.ancha{max-width:none}
.cabecera{display:flex;align-items:flex-end;justify-content:space-between;gap:14px;margin-bottom:18px;flex-wrap:wrap}
.cabecera h1{font-size:20px;font-weight:700}
.cabecera p{color:var(--muted);margin-top:2px}

/* ---- componentes ---- */
.tarjeta{background:var(--panel);border:1px solid var(--line);border-radius:10px;padding:16px 18px;margin-bottom:14px}
.tarjeta h3{font-size:14px;font-weight:700;margin-bottom:6px}
.tarjeta .ayuda{color:var(--muted);font-size:12.5px;margin-bottom:10px}
.fila{display:flex;gap:12px;flex-wrap:wrap;align-items:center}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.grid3{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.grid4{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}
label.lbl{display:block;font-size:12.5px;font-weight:600;color:#41506a;margin:8px 0 5px}
.inp,.ta,.sel{width:100%;border:1px solid var(--line);border-radius:8px;padding:9px 11px;background:#fff}
.inp:focus,.ta:focus,.sel:focus{outline:none;border-color:var(--marino)}
.ta{min-height:90px;resize:vertical;line-height:1.45}
.btn{display:inline-flex;align-items:center;gap:7px;border:1px solid var(--line);background:#fff;color:var(--ink);border-radius:8px;padding:8px 14px;font-weight:600}
.btn:hover{background:var(--bg)}
.btn.primario{background:var(--marino);border-color:var(--marino);color:#fff}
.btn.primario:hover{background:var(--marino-2)}
.btn.acento{background:var(--acento);border-color:var(--acento);color:#fff}
.btn.peligro{color:var(--alerta);border-color:#efc9c9}
.btn.chico{padding:5px 10px;font-size:12.5px}
.btn:disabled{opacity:.5;cursor:default}
.chip{display:inline-flex;align-items:center;gap:6px;padding:3px 9px;border-radius:14px;font-size:12px;font-weight:600;background:var(--bg);color:#41506a}
.chip.ok{background:var(--ok-suave);color:var(--ok)}
.chip.alerta{background:var(--alerta-suave);color:var(--alerta)}
.chip.aviso{background:var(--aviso-suave);color:var(--aviso)}
.chip.marino{background:var(--marino-suave);color:var(--marino)}
.punto{width:8px;height:8px;border-radius:50%;background:currentColor;display:inline-block}
.interruptor{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:10px 0;border-top:1px solid var(--line)}
.interruptor:first-of-type{border-top:0}
.interruptor .txt b{display:block;font-size:13.5px}
.interruptor .txt span{color:var(--muted);font-size:12.5px}
.sw{width:42px;height:24px;border-radius:12px;background:#cfd6de;position:relative;cursor:pointer;flex:none;transition:.15s}
.sw::after{content:"";position:absolute;top:3px;left:3px;width:18px;height:18px;border-radius:50%;background:#fff;transition:.15s}
.sw.on{background:var(--ok)}
.sw.on::after{left:21px}
.sw.grande{width:56px;height:30px}
.sw.grande::after{width:24px;height:24px}
.sw.grande.on::after{left:29px}
.nota{background:var(--aviso-suave);border:1px solid #f1dfb3;color:#6b4d0e;border-radius:8px;padding:10px 12px;font-size:13px;margin-bottom:12px}
.nota.ok{background:var(--ok-suave);border-color:#bfe3cf;color:#1c5e3f}
.nota.alerta{background:var(--alerta-suave);border-color:#efc9c9;color:#7a2323}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin-bottom:14px}
.kpi{background:var(--panel);border:1px solid var(--line);border-radius:10px;padding:14px 16px}
.kpi .n{font-size:24px;font-weight:700;color:var(--marino)}
.kpi .t{font-size:12.5px;color:var(--muted)}
.lista-eventos{list-style:none}
.lista-eventos li{padding:8px 0;border-top:1px solid var(--line);font-size:13px;display:flex;gap:10px}
.lista-eventos li:first-child{border-top:0}
.lista-eventos .hora{color:var(--muted);min-width:110px;font-size:12px}
.pasos{list-style:none;display:flex;flex-direction:column;gap:8px}
.pasos li{display:flex;align-items:center;gap:12px;padding:10px 12px;border:1px solid var(--line);border-radius:8px;background:#fff}
.pasos .num{width:26px;height:26px;border-radius:50%;background:var(--marino-suave);color:var(--marino);font-weight:700;display:flex;align-items:center;justify-content:center;flex:none}
.pasos li.listo .num{background:var(--ok-suave);color:var(--ok)}
.pasos .txt{flex:1}
.pasos .txt b{display:block}
.pasos .txt span{color:var(--muted);font-size:12.5px}
/* Arriba al centro: abajo a la derecha tapaba botones de acción (el Enviar del simulador). */
.toast{position:fixed;top:56px;left:50%;transform:translateX(-50%);background:var(--marino-2);color:#fff;padding:10px 16px;border-radius:8px;font-weight:600;box-shadow:0 8px 24px rgba(0,0,0,.2);z-index:50;display:none;max-width:min(560px,calc(100vw - 32px));text-align:center}
.toast.alerta{background:var(--alerta)}
table.tabla{width:100%;border-collapse:collapse;font-size:13px}
.tabla th{text-align:left;font-size:12px;color:var(--muted);font-weight:600;padding:8px 10px;border-bottom:1px solid var(--line);white-space:nowrap}
.tabla td{padding:9px 10px;border-bottom:1px solid var(--line);vertical-align:middle}
.tabla tr:hover td{background:#fafbfc}
.num{text-align:right;font-variant-numeric:tabular-nums}
pre.prompt{white-space:pre-wrap;font:12.5px/1.5 ui-monospace,SFMono-Regular,Menlo,monospace;background:#f8f9fb;border:1px solid var(--line);border-radius:8px;padding:12px;max-height:520px;overflow:auto}

/* ---- tablero ---- */
.tablero{display:flex;gap:12px;padding:0 26px 26px;overflow-x:auto;align-items:flex-start;height:calc(100% - 90px)}
.col{width:260px;min-width:260px;background:#eceff3;border-radius:10px;padding:10px;display:flex;flex-direction:column;max-height:100%}
.col-head{display:flex;align-items:center;justify-content:space-between;padding:2px 4px 10px;font-weight:700;font-size:13px}
.col-head .cnt{font-size:12px;color:var(--muted);background:#dfe4ea;border-radius:10px;padding:1px 8px}
.cards{display:flex;flex-direction:column;gap:8px;overflow-y:auto;min-height:40px;flex:1}
.cards.sobre{outline:2px dashed var(--marino);outline-offset:-4px;border-radius:8px;background:var(--marino-suave)}
.card{background:#fff;border:1px solid #e4e8ee;border-radius:8px;padding:10px 11px;cursor:grab}
.card.arrastrando{opacity:.4}
.card .cn{font-weight:600;font-size:13px;display:flex;justify-content:space-between;gap:6px}
.card .cu{color:var(--muted);font-size:12px;margin-top:3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.card .cf{display:flex;gap:6px;margin-top:8px;align-items:center;font-size:11.5px;color:var(--muted)}
.card .cf .chip{font-size:11px;padding:1px 7px}

/* ---- chat ---- */
.chat{display:flex;height:100%}
.chat-lista{width:320px;min-width:320px;border-right:1px solid var(--line);background:#fff;display:flex;flex-direction:column}
.chat-lista .buscar{padding:12px;border-bottom:1px solid var(--line)}
.chat-lista .items{overflow:auto;flex:1}
.chat-item{display:flex;gap:10px;padding:11px 14px;border-bottom:1px solid var(--line);cursor:pointer}
.chat-item:hover{background:#fafbfc}
.chat-item.active{background:var(--marino-suave)}
.chat-item .av{width:38px;height:38px;border-radius:50%;background:#dfe4ea;color:#41506a;font-weight:700;display:flex;align-items:center;justify-content:center;flex:none}
.chat-item .ci{flex:1;min-width:0}
.chat-item .ci b{display:block;font-size:13.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-item .ci span{color:var(--muted);font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;display:block}
.chat-item .cm{display:flex;flex-direction:column;align-items:flex-end;gap:4px;font-size:11px;color:var(--muted)}
.chat-item .nl{background:var(--acento);color:#fff;border-radius:10px;padding:0 6px;font-weight:700}
.chat-hilo{flex:1;display:flex;flex-direction:column;min-width:0;background:var(--wa-bg)}
.chat-cab{background:#fff;border-bottom:1px solid var(--line);padding:10px 16px;display:flex;align-items:center;gap:12px;flex-wrap:wrap}
.chat-cab .nombre{font-weight:700;font-size:15px}
.chat-cab .numero{color:var(--muted);font-size:12.5px}
.chat-cab .sep{flex:1}
.chat-msgs{flex:1;overflow:auto;padding:16px 20px;display:flex;flex-direction:column;gap:6px}
.burbuja{max-width:68%;padding:8px 11px;border-radius:9px;background:#fff;font-size:13.5px;box-shadow:0 1px 1px rgba(0,0,0,.05);white-space:pre-wrap;word-break:break-word}
.burbuja.out{align-self:flex-end;background:#d9fdd3}
.burbuja .meta{display:block;font-size:10.5px;color:#7a8794;margin-top:3px;text-align:right}
.burbuja .meta.ia{color:#2e7d5b}
.burbuja .meta.humano{color:var(--marino)}
.burbuja.escribiendo{color:#7a8794;font-style:italic;animation:parpadeo 1.2s ease-in-out infinite}
@keyframes parpadeo{0%,100%{opacity:.45}50%{opacity:1}}
.burbuja img{max-width:260px;border-radius:6px;display:block;margin-bottom:4px}
.burbuja .transcripcion{font-size:12.5px;color:#41506a;border-left:2px solid #bfc7d1;padding-left:8px;margin-top:4px}
.sistema{align-self:center;background:#fff6dc;color:#6b4d0e;font-size:12px;padding:4px 10px;border-radius:8px}
.chat-redactar{background:#fff;border-top:1px solid var(--line);padding:10px 14px;display:flex;gap:10px;align-items:flex-end}
.chat-redactar textarea{flex:1;min-height:42px;max-height:140px}
.chat-vacio{flex:1;display:flex;align-items:center;justify-content:center;color:var(--muted);text-align:center;padding:30px}
.chat-panel{width:280px;min-width:280px;border-left:1px solid var(--line);background:#fff;padding:14px;overflow:auto;font-size:13px}
.chat-panel h4{font-size:12px;color:var(--muted);text-transform:uppercase;letter-spacing:.4px;margin:12px 0 6px}
.chat-panel h4:first-child{margin-top:0}

/* ---- asistente ---- */
.asistente{display:grid;grid-template-columns:1fr 380px;gap:18px;align-items:start}
.simulador{position:sticky;top:0;background:var(--panel);border:1px solid var(--line);border-radius:10px;display:flex;flex-direction:column;height:calc(100vh - 44px - 44px)}
.simulador .cab{padding:12px 14px;border-bottom:1px solid var(--line)}
.simulador .cab b{display:block}
.simulador .cab span{color:var(--muted);font-size:12.5px}
.simulador .msgs{flex:1;overflow:auto;padding:12px;background:var(--wa-bg);display:flex;flex-direction:column;gap:6px}
.simulador .redactar{display:flex;gap:8px;padding:10px;border-top:1px solid var(--line)}
.simulador .redactar input{flex:1}
.marcas{display:flex;gap:6px;flex-wrap:wrap;margin-top:4px}
.preguntas{list-style:none;display:flex;flex-direction:column;gap:6px}
.preguntas li{display:flex;gap:8px;align-items:center}
.preguntas li .n{width:22px;color:var(--muted);font-size:12px;text-align:right}
.preguntas li input{flex:1}
.dias{display:flex;gap:6px;flex-wrap:wrap}
.dias label{display:flex;align-items:center;gap:4px;border:1px solid var(--line);border-radius:8px;padding:5px 9px;font-size:12.5px;cursor:pointer;background:#fff}
.dias label.on{background:var(--marino-suave);border-color:var(--marino);color:var(--marino);font-weight:600}
.barra-guardar{position:sticky;bottom:0;background:#fff;border-top:1px solid var(--line);padding:10px 0;display:flex;justify-content:flex-end;gap:10px;margin-top:10px}

/* ---- whatsapp ---- */
.qr-caja{display:grid;grid-template-columns:320px 1fr;gap:24px;align-items:start}
.qr-img{width:280px;height:280px;background:#fff;border:1px solid var(--line);border-radius:10px;padding:10px;display:flex;align-items:center;justify-content:center;color:var(--muted);text-align:center}
.qr-img img{width:100%;height:100%}
.instrucciones{list-style:decimal;padding-left:20px;color:#41506a;line-height:1.7}

/* ---- login ---- */
.login-body{min-height:100vh;display:grid;place-items:center;background:var(--bg);padding:16px}
.login-caja{width:min(420px,100%);background:#fff;border:1px solid var(--line);border-radius:12px;padding:28px}
.login-caja .marca{font-weight:800;font-size:18px;color:var(--marino);margin-bottom:4px}
.login-caja .marca span{color:var(--acento)}
.login-caja h1{font-size:19px;margin-bottom:4px}
.login-caja p{color:var(--muted);margin-bottom:14px}
.login-caja .btn{width:100%;justify-content:center;margin-top:16px;padding:11px}
.login-caja .pie{margin-top:16px;font-size:13px;color:var(--muted);text-align:center}
.error{background:var(--alerta-suave);border:1px solid #efc9c9;color:#7a2323;border-radius:8px;padding:10px 12px;margin:10px 0;font-size:13px}

/* ---- modal ---- */
.modal-fondo{position:fixed;inset:0;background:rgba(15,25,40,.45);display:none;align-items:center;justify-content:center;z-index:40;padding:16px}
.modal-fondo.abierto{display:flex}
.modal{background:#fff;border-radius:12px;width:min(720px,100%);max-height:90vh;overflow:auto;padding:20px 22px}
.modal h2{font-size:17px;margin-bottom:10px}

/* ---- cobranza ---- */
.subtabs{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:14px}
.subtab{padding:8px 14px;border:1px solid var(--line);border-radius:8px;background:#fff;color:#41506a;font-weight:600;text-decoration:none;font-size:13px}
.subtab.on{background:var(--marino);color:#fff;border-color:var(--marino)}
.tramos{display:grid;grid-template-columns:repeat(5,1fr);gap:10px}
.tramo{display:flex;flex-direction:column;gap:2px;padding:12px;border:1px solid var(--line);border-radius:10px;text-decoration:none;color:var(--ink);background:#fafbfc}
.tramo b{font-size:16px}.tramo span{font-size:12.5px;color:var(--muted)}.tramo small{font-size:11.5px;color:var(--muted)}
.tramo:nth-child(3) b{color:var(--aviso)}.tramo:nth-child(4) b,.tramo:nth-child(5) b{color:var(--alerta)}
.dias label.off{opacity:.45;cursor:not-allowed}
.cob-card{margin-bottom:8px}
@media (max-width:900px){.tramos{grid-template-columns:1fr 1fr}}

/* ---- propuestas ---- */
.opciones{display:flex;gap:6px;flex-wrap:wrap}
.opcion{padding:7px 12px;border:1px solid var(--line);border-radius:8px;background:#fff;color:#41506a;font-weight:600;font-size:13px;cursor:pointer;font-family:inherit}
.opcion.on{background:var(--marino-suave);border-color:var(--marino);color:var(--marino)}
.plan-vista ol{margin:0;padding-left:20px;font-size:13px;color:#41506a;line-height:1.8}
.puntos-clave{margin:8px 0 0;padding-left:18px;font-size:13px;color:#41506a;line-height:1.6}
.plan{list-style:none;margin:6px 0 14px;padding:0;border-left:2px solid var(--line)}
.plan li{position:relative;padding:4px 0 12px 16px}
.plan li::before{content:'';position:absolute;left:-6px;top:9px;width:10px;height:10px;border-radius:50%;background:#fff;border:2px solid #bfc7d1}
.plan li.enviado::before{background:var(--ok);border-color:var(--ok)}
.plan li.por_aprobar::before,.plan li.aprobado::before{background:var(--acento);border-color:var(--acento)}
.plan li.saltado,.plan li.cancelado{opacity:.55}
.plan li.fallido::before{background:var(--alerta);border-color:var(--alerta)}
.plan li.proximo::before{border-color:var(--marino);box-shadow:0 0 0 3px var(--marino-suave)}
.plan-cab{display:flex;gap:8px;align-items:center;flex-wrap:wrap;font-size:13px}
.plan-cab span:not(.chip){color:#41506a}
.plan-texto{display:flex;flex-direction:column;align-items:flex-start;gap:4px;margin-top:6px}
.plan-texto .burbuja{max-width:92%;align-self:flex-start}
.plan-nota{font-size:12px;color:var(--muted);margin-top:4px}
.sim-prop{height:320px;overflow:auto;padding:12px;background:var(--wa-bg);display:flex;flex-direction:column;gap:6px;border-radius:10px}
.prop-card{margin-bottom:8px;cursor:pointer}

/* ---- elementos solo móvil / solo escritorio ---- */
.btn-volver{display:none}
.tablero-movil{display:none}
.solo-movil{display:none}

/* =====================================================================
   MÓVIL: se comporta como una app. Barra de pestañas abajo, chat a
   pantalla completa con volver, tablero por etapas, inputs de 16px
   (iOS no hace zoom), zonas seguras del iPhone.
   ===================================================================== */
@media (max-width:900px){
  html{-webkit-text-size-adjust:100%}
  .topbar{padding:0 12px;gap:10px;height:calc(48px + env(safe-area-inset-top));min-height:0;padding-top:env(safe-area-inset-top)}
  .topbar #tbUsuario{display:none}
  .topbar .cuenta-nombre{max-width:46vw}
  .app{flex-direction:column;height:auto;min-height:calc(100vh - 48px)}
  .rail{position:fixed;left:0;right:0;bottom:0;width:100%;min-width:0;height:calc(60px + env(safe-area-inset-bottom));padding:4px 2px env(safe-area-inset-bottom);flex-direction:row;justify-content:space-around;align-items:stretch;border-right:0;border-top:1px solid var(--line);z-index:30;overflow-x:auto;overflow-y:hidden;gap:0;background:#fff;scrollbar-width:none;-webkit-overflow-scrolling:touch}
  .rail::-webkit-scrollbar{display:none}
  /* con muchos módulos (hasta 8 pestañas) la barra se desliza en vez de apretar los nombres */
  .rail .navitem{flex:1 0 auto;flex-direction:column;justify-content:center;gap:3px;padding:4px 2px;font-size:10.5px;border-radius:8px;white-space:nowrap;min-width:58px}
  .rail .navitem svg{width:22px;height:22px}
  .rail .navitem.active{background:transparent}
  .rail .badge{position:absolute;top:2px;right:calc(50% - 24px);margin:0}
  .rail .estado-wa{display:none}
  .main{height:auto;min-height:calc(100vh - 48px);padding-bottom:calc(68px + env(safe-area-inset-bottom));overflow:visible}
  body.chat-abierto .rail{display:none}
  body.chat-abierto .main{padding-bottom:0;min-height:0}
  .pagina{padding:14px 14px 24px}
  .cabecera h1{font-size:18px}
  .grid2,.grid3,.grid4{grid-template-columns:1fr}
  .kpis{grid-template-columns:1fr 1fr}
  .inp,.ta,.sel,input,textarea,select{font-size:16px}
  .btn{min-height:42px}
  .btn.chico{min-height:36px}
  .sw{width:48px;height:28px}.sw::after{width:22px;height:22px}.sw.on::after{left:23px}
  .solo-movil{display:block}
  .pasos li{flex-wrap:wrap}
  /* asistente */
  .asistente{grid-template-columns:1fr}
  .simulador{position:static;height:480px}
  .barra-guardar{bottom:calc(68px + env(safe-area-inset-bottom));padding:8px 0}
  /* whatsapp */
  .qr-caja{grid-template-columns:1fr}
  .qr-img{width:min(280px,100%);height:auto;aspect-ratio:1/1;margin:0 auto}
  .codigo-grande{font-size:30px;letter-spacing:5px}
  /* tablero por etapas */
  .tablero{display:none}
  .tablero-movil{display:block;padding:0 14px 24px}
  .etapas-chips{display:flex;gap:8px;overflow-x:auto;padding:4px 0 10px;-webkit-overflow-scrolling:touch;scrollbar-width:none}
  .etapas-chips::-webkit-scrollbar{display:none}
  .etapas-chips .chip{flex:none;padding:8px 12px;font-size:13px;border:1px solid var(--line);background:#fff;cursor:pointer}
  .etapas-chips .chip.on{background:var(--marino);color:#fff;border-color:var(--marino)}
  .tablero-movil .card{cursor:pointer;margin-bottom:8px}
  .tablero-movil .mover{margin-top:8px;width:100%}
  /* chat: dos pantallas (lista, y conversación a pantalla completa) */
  .chat{flex-direction:column;height:calc(100vh - 48px);height:calc(100dvh - 48px);position:relative}
  .chat-lista{width:100%;min-width:0;max-height:none;flex:1;border-right:0;min-height:0}
  .chat-hilo{display:none}
  .chat-panel{display:none;width:100%;min-width:0;border-left:0}
  body.chat-abierto .chat-lista{display:none}
  body.chat-abierto .chat-hilo{display:flex;flex:1;min-height:0}
  body.chat-abierto .chat-panel:not(.oculto){display:block;position:absolute;inset:0;z-index:5;overflow:auto;background:#fff}
  .chat-cab{padding:8px 10px;gap:8px}
  .chat-cab .nombre{font-size:14px}
  .chat-cab .numero{font-size:11.5px}
  .chat-cab .chat-quien{flex:1 1 55%}
  .chat-cab .sel{flex:1 1 120px;max-width:none;padding:8px 10px;font-size:15px}
  .chat-cab .nombre{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .btn-volver{display:inline-flex}
  .chat-msgs{padding:12px}
  .burbuja{max-width:86%}
  .chat-redactar{padding:8px 10px;padding-bottom:calc(8px + env(safe-area-inset-bottom))}
  .modal{padding:16px;max-height:92vh}
  .toast{top:calc(56px + env(safe-area-inset-top))}
}